Support

If you have a question, spot a bug, or need help understanding how SonaKeep behaves, use the contact path below.

support@sonakeep.app

Helpful details to include

• Device model and iOS version
• App version
• What screen you were on
• What you expected to happen
• What actually happened

Common topics

• How local storage works in the current version
• Why rates may show as cached or fallback instead of live
• How Privacy Mode and biometric lock behave
• Questions about valuation and purity-based price derivation

Response expectations

Support is currently handled on a best-effort basis while the app is in its pre-public-release stage.